Shipping Policy
Thank you for shopping with RICHGROW. By placing an order on our e-commerce website, you explicitly agree to the following shipping and transit terms:
1. Independent Third-Party Delivery :- All shipping, courier, and delivery services are entirely independent of our company. RICHGROW does not own, operate, or manage any logistics or delivery infrastructure. All shipments are handled exclusively by third-party courier and transport companies.
2. Absolute Limitation of Liability for Transit Damage :- RICHGROW implements strict quality control protocols and guarantees that we do not dispatch damaged products from our facility. Any product defects, breakage, or leakage can only occur due to mishandling by the shipping company during transport. Consequently, our company accepts no responsibility or financial liability for any damage, loss, theft, or mishandling that occurs once the parcel is in transit.
3. Order Confirmation & Tracking Details :- Once your order is successfully confirmed on our platform and booked with the third-party courier service, RICHGROW will immediately generate and provide comprehensive tracking details to the customer via email or SMS. Customers can use these details to monitor their shipment directly through the carrierβs tracking portal.
4. Wholesale, Bulk, and Transport Shipments :- We welcome wholesale and bulk inquiries. For bulk or wholesale orders, products will be dispatched via commercial freight transport networks (Designated by Customer) or standard couriers as customer demands.